Call Centre As A Service

Take advantage of an Outsourced Contact Centre

Cost Effective

Eliminate the cost of investing in a Contact Centre system / infrastructure,  recruit your own staff or employee tax implications.

Operational Efficiency

You get to focus on your core business and leave customer support to a professional team with decades of experience.

Revenue Growth

Take advantage of our Outbound Sales campaigns to increase your revenues. We focus on converting your leads / contacts and increasing your overall conversion rates.

Infolytics is an authorized re-seller for OmniContact BPO Contact Services in South Africa, Lesotho, Tanzania & Zambia.

Started as  an in-house Contact Centre for Econet Wireless  Zimbabwe, a leading Telecoms  provider, and morphed into a  fully fledged (BPO) outsourcing outfit in 2015  with an office in Harare,  Zimbabwe. It has brought its teams over 20 years in Contact Centre Management and support to run an impeccable service that promises to become best in class.

OmniContact affiliates and partners include Econet Wireless, Liquid Telecoms, Cassva Smartech & Distributed Power Africa 

Ask For A Proof of Concept (PoC)
Omnicontact | Infolytics SA | Partners | South Africa

Call Centre as a Service Solutions | CCaaS