Our Services
Infolytics is a leading Zoho Partner that operates globally with successful projects executed in over 8 countries. We offer Expert Partner assistance to customers during their journey of discovery, selection, implementation, training, and ongoing success with the Zoho suite of Web and Mobile Apps. We are here to help you find the most effective solution for your business topped-up with professional on-going support so that you continue to get the most out of your investment.
With your vision and and our team of experienced Zoho Consultants, we can help your business to increase productivity, improve customer experience, crush sales targets and grow your revenue to new heights.
Powering your business with innovative software solutions
Infolytics is a Zoho Partner that provides innovative software solutions to businesses of all sizes. Our goal is to equip you with the appropriate Zoho solutions which enable you to manage every aspect of your business resulting in better performance. Zoho is a cloud-based software that offers a rich set of 40+ integrated business applications that cover Sales, Marketing, Accounting, Operations, Collaboration, Human Resources, and Support. We provide expert consultancy services on Zoho's suite of Web and Mobile business applications across the continent and beyond.
We are also a Zoho Creator Registered Partner which means that we have the knowledge and skills to help you to build, design, run, and deliver custom web and mobile applications using Zoho Creator. We have help our clients to build custom solutions within Zoho for their Sales, Support and Accounting teams.
Our Head Office is in South Africa and we have regional teams in Uganda, Rwanda, and Zimbabwe. We have successfully executed over 200 projects in over eight countries around the globe, and we are ready to support you from wherever you are.
How we do it.
Zoho On-boarding
We do a detailed business needs analysis and help customers choose the right Zoho business solution applications and licensing editions for their businesses. This ensures that our customers invest in the right tools that are designed to address their specific business needs.
Zoho Implementations
We automate, customise, integrate and implement Zoho apps using our tried and tested methodology for Zoho success stories. Our goal is to ensure that our customers enjoy the full ROI of their Zoho business app after successful implementation.
Zoho Training
We offer expert online and in-class training programs tailored exclusively to your business requirements for Zoho users at different levels. Our customers are able to upskill their teams, collaborate better and deploy Zoho apps with confidence.
Zoho Support
We provide dedicated Zoho Support with Expert Partner Consulting at different support levels (Standard, Professional, Advanced & Enterprise). Our customers enjoy the full benefits of using Zoho without any interruptions through ongoing support.
IPT Hosted Phone Solutions
As an IP Telecom partner, we can help you to choose the best and most innovative phone solutions designed around the needs of your business. We are also able to assist you to fully integrate your Phone System with up to 40 Zoho business apps. From Hosted Phones to Call Centre Solutions, you can elevate your customer care and take your business to the next level.
Social Media Marketing
We help businesses design clear content strategies, increase their online visibility and build relationships with new leads and existing customers on Social Media. We ensure that our customers create online momentum that converts into actual sales using the right channels.
Website Design & Development
We offer unique and affordable web design, development and eCommerce website design for businesses of all sizes. We have developers who are well experienced with Zoho Sites, Wix, Zoho Commerce and Shopify. Our goal is to help our customers to build a strong online presence and surpass their goals.
IPT Hosted Phone Solutions
As an IP Telecom partner, we can help you to choose the best and most innovative phone solutions designed around the needs of your business. We are also able to assist you to fully integrate your Phone System with up to 40 Zoho business apps. From Hosted Phones to Call Centre Solutions, you can elevate your customer care and take your business to the next level.
Real Estate Management Software
We offer IRES, an end-to-end property sales and management software designed by our own Zoho Experts with the support of seasoned Real Estate professionals. With IRES, you can enjoy all the awesome features that Zoho CRM with added features such as Vetting Tenants, Lease Management, Tracking Sales and Managing some of your Accounting needs.
Why we are here.
Our mission is to equip organizations with the business systems they need to perform better. From reducing costs, improving scalability, ensuring business continuity, fostering a culture of team collaboration to eliminating inefficiencies and building a sustainable operating model for your business, we can help you to achieve this and more!
We are here to enable you to do business in real-time from anywhere, using any device through modern, advanced and secure cloud-based software.
Who we serve.
From entrepreneurs and freelancers to small and large businesses, Infolytics supports entities of all sizes across various industries and sectors all over the world.
Meet our founders
Our founders have deep expertise in Finance, Customer Experience, Sales, IT Business Consultancy & Telecoms. They are passionate about leveraging on Digital Transformation to provide businesses with the best solutions to improve overall business performance.
Tichaona Wadi ~ Co-founder & CEO
Meet Tich, the Finance wizard who's wizard who's not afraid to take risks. With a razor-sharp analytical mind and a passion for numbers, Tich is always eager to learn something new and find better ways to get things done. Whether you need unique insights or practical solutions to boost your business and improve efficiency, Tich is your go-to guy. He's here to turn your financial puzzles into success stories.
Takunda Kowo ~ Co-founder & COO
From tech geek to business guru, Tkay is your go-to guy for all things tech and entrepreneurship. With a natural knack for problem-solving and curiosity that knows no bounds, he's always been obsessed with both tech and the idea of starting his own business. When he discovered he could use his tech skills to help others launch and grow their ventures, he went all in. Now, Tkay is on a mission to empower budding entrepreneurs with the tech tools they need to succeed.
How we are different.
When you become our customer, we genuinely want to see you grow and build a long-term business relationship. We provide you with honest guidance that will help you resolve your business challenges and improve the overall performance of your business. We put all the cards on the table and give you expert advice on your Zoho, or Hosted Phone solution needs.
Our consulting and implementation services are based on best practice, experience and expertise and the end-game is to make sure you maximise on the value you will get from your Zoho investment.
Our partnership with Zoho also means that we are knowledgeable about their products and services. As a trusted Zoho Partner, we are here to equip you with the expert support you need to resolve your business challenges and improve the overall performance of your business
Custom-tailored Services
We always start with a fresh drawing board specifically for your business. We understand that every business has it's own specific needs. We take time to understand your specific business and goals, and then offer a custom-tailored solution that has clear objectives and deliverables.
Our Entire Business Runs on Zoho
When you work with us, we will bring real life experiences and expertise to your business. Our entire company runs on Zoho and we have working experience on Zoho's suite of business apps. We are in the trenches of it all and focus on practical solutions growing businesses.
Pool of Experts
When you become our customer, you get access to the best minds in the business who have backgrounds in Finance, Accounting, Digital Marketing, Customer Experience, IT, Engineering & Telecoms. Our multi-industry experience will bring "fresh eyes" that will ignite rapid growth.
Dedicated Support
We hand-pick our team members for each project and ensure that they have the right skills and experience to ensure that you achieve operational excellence. Our team is naturally a curious bunch that is continuously learning so you will get dedicated support from highly skilled and knowledgeable professionals.
We have top rated talent.
Infolytics has been a Zoho Partner for more than five years, which means that we are knowledgeable about Zoho's suite of web and mobile business solutions. We also have a team of certified Zoho Consultants with the right expertise and multi-industry experience with Zoho apps to ensure that you choose the most effective solution that suits your business needs and requirements. Our consultants have gone through extensive training and assessments to be recognized by Zoho as knowledgeable and skilled consultants.
Certified Zoho CRM Consultants.
The certified Zoho CRM consultants in our team have more than ten years of experience in Customer Service and Customer Experience management in various industries that are beyond multiple borders. This means that they know the right questions to ask and the best Zoho integrations that will help you to provide a top-notch omni-channel customer experience at every touchpoint.
Certified Zoho Creator Developers.
Being a Zoho Creator Registered Partner means that we have the technical skills and knowledge required to build, run and deliver custom mobile and web app solutions using Zoho Creator. We have a highly skilled team of Certified Zoho Creator Developers with the expertise to help you solve some of your business challenges by building custom apps or a suite of business solutions. They have extensive consulting and implementation knowledge required to work with Deluge, Java, ZML and HTML in Creator as well as built-in Zoho or third party integrations.
Whether you are looking for experienced Developers to build custom apps, provide you with consulting services or simply help you to manage your existing apps, we are ready to dig in and help.
Having a team a of certified Zoho CRM Consultants and Zoho Creator Specialists is a testament of our commitment to giving our clients only the best services. Before we start a project, we always strive to first understand your business challenges and we believe that we can fully achieve this if we possess the right skills and expertise.
Having a team a of certified Zoho CRM Consultants and Zoho Creator Specialists is a testament of our commitment to giving our clients only the best services. Before we start a project, we always strive to first understand your business challenges and we believe that we can fully achieve this if we possess the right skills and expertise.
Customer success.
We believe that a satisfied customer is the greatest strategy of all so we work hard to ensure that we go above and beyond to provide the best customer experience in town. With real people dedicated to ensuring that your business succeeds, we continuously strive to deliver amazing support and be better than we were yesterday. We have over 200 happy clients in our portfolio and there's nothing that we love more than a happy client!
Some nice things people say about us.
"Before we implemented ZOHO, we ran a manual system, where jobs were assigned and tracked via pieces of paper on a clipboard. Infolytics is easy to work with, ranging from the quick turnaround, to the necessary support from start to finish. We have received excellent and prompt service from Infolytics since day one and have been in awe! Great support, great backup, great mentorship!"
Tendayi Dewah ~ Director, WALDT Global
"We were upgrading from CapsuleCRM to Zoho - quite a jump. Zoho is VERY intimidating, and while it is temping to outsource it's development, as a business owner you need to know how it works first hand. I found Infolytics from a Google search and was skeptical at first, but I got over that quickly: The guys I met are quite good. They met with me on a regular basis, and were willing to change the way they work around my requirements."
Douglas Nelson ~ COO, Legal Leaders
"It's been an absolute pleasure working with the team, they're very friendly, very lenient, and really responsive. I've now had multiple projects with them, and I feel everyday they keep impressing me with the amount of knowledge, and resources they have. They have completed all my projects before the given time and provide great after sales support as well."
Saad Khan ~ CEO, Alpha Elite
"It has been such a pleasure working with the team from Infolytics from the migration of our data from the previous CRM to the implementation into ZOHO and no problems. Thanks a million for the smooth stress free relationship."
Tumi Matsobane ~ Business Development Manager, Argon Asset
"Infolytics is the only Zoho Partner we trust with our Zoho implementations and support. We started with Zoho People are now in the early stages of migrating our entire business to Zoho One. We needed a strong partner with a high level expertise to help us adopt best practices and understand the different Zoho licensing editions. I was blown away by their ability to understand our unique business requirements for our regional teams in Zambia and Zimbabwe. The team has been patient with us as we document our business processes and plan for expansion into other regions. This is one of the best partnerships we've ever had the pleasure of working with."
Regina Chefu ~ Group Chief Operating Officer, TACE (The Auction Centre)
