Making Zoho Work for You with the Best Partner Support
At Infolytics, we understand that our customers need continuous consulting, technical and user support to fully enjoy the benefits of using Zoho without any interruptions. We believe that software solutions are not just about fixing business problems, but also about helping our customers to succeed in achieving their goals. That's why we offer support as an additional option to help you get the most out of your Zoho investment.
The Benefits of having On-going Zoho Support for your business
With more than 40 Zoho business applications to choose from and even more robust features to explore, it's normal for businesses to feel a little overwhelmed when trying to select the best Zoho solution as well as implement the right features for their business.
Whether you are new to Zoho or not, there's a lot at stake here. You need to make the right decisions the first time so that you don't make any costly implementation errors. That's why we are here.
New to Zoho software or you just recently adopted a new Zoho Business App?
Don't worry, we've got you covered! We offer standard and premium onboarding support which is designed to help businesses to make the most of the critical months following a new Zoho software purchase. Along with reliable technical support, our onboarding specialists will provide personalized guidance to help you set up your Zoho product, align it with your business processes, and achieve your goals.
We are ready to help you get the most out of Zoho
Whether your business is large or small or you are an entrepreneur operating as a one-man show, we are ready to help you get the most out of Zoho. We have successfully executed over 200 projects in over eight countries around the world and are ready to support you from wherever you are.
Our dedicated team of Zoho Consultants is here to assist you to achieve and maintain operational excellence.
Our Support Options Are Designed to be Flexible and Responsive to Your Needs
Our different support levels enable you to choose the level of Zoho support that best suits the needs of your business. We understand
*Applies to Gauteng only with 1 Face to Face Zoho support session. Flights and accommodation will be charged for visits outside of Gauteng.
- Technical Support
- Helpdesk Support
- Training | Hand-holding
- Solution Optimisation
- Solution Expert
- Support SLA | 24 hours
- 10 hours of Support/Month
R8,500 / month
Annual Contract
Most Popular!
- Technical Support
- Helpdesk Support
- Training | Hand-holding
- Solution Optimisation
- Solution Expert
- Support SLA | 8 hours
- 15 hours of Support/Month
R12,750 / month
Annual Contract
- Technical Support
- Helpdesk Support
- Training | Hand-holding
- Solution Optimisation
- Solution Expert
- Support SLA | 4 hours
- 20 hours of Support/Month
R17,000 / month
Annual Contract
Please contact us for custom Enterprise pricing.
An Enterprise solution that combines all the features in Advanced with extended training and on-boarding assistance, automation support and a dedicated Account Manager.
Need more hours? No worries. We can provide them at R950/hour.
*Support SLA - The maximum amount of time in which a Solution Expert will respond to questions and issues.
"Before we implemented ZOHO, we ran a manual system, where jobs were assigned and tracked via pieces of paper on a clipboard. Infolytics is easy to work with, ranging from the quick turnaround, to the necessary support from start to finish. We have received excellent and prompt service from Infolytics since day one and have been in awe! Great support, great backup, great mentorship!"
Tendayi Dewah ~ Director, WALDT Global
"We were upgrading from CapsuleCRM to Zoho - quite a jump. Zoho is VERY intimidating, and while it is temping to outsource it's development, as a business owner you need to know how it works first hand. I found Infolytics from a Google search and was skeptical at first, but I got over that quickly: The guys I met are quite good. They met with me on a regular basis, and were willing to change the way they work around my requirements."
Douglas Nelson ~ COO, Legal Leaders
"It's been an absolute pleasure working with the team, they're very friendly, very lenient, and really responsive. I've now had multiple projects with them, and I feel everyday they keep impressing me with the amount of knowledge, and resources they have. They have completed all my projects before the given time and provide great after sales support as well."
Saad Khan ~ CEO, Alpha Elite
"It has been such a pleasure working with the team from Infolytics from the migration of our data from the previous CRM to the implementation into ZOHO and no problems. Thanks a million for the smooth stress free relationship."
Tumi Matsobane ~ Business Development Manager, Argon Asset
"It has been such a pleasure working with the team from Infolytics from the migration of our data from the previous CRM to the implementation into ZOHO and no problems. Thanks a million for the smooth stress free relationship."
Tumi Matsobane ~ Business Development Manager, Argon Asset
