Zoho CRM | Top Rated Sales CRM by Software Customers

Connect and engage with your customers using the world’s favourite CRM

Zoho CRM empowers a global network of over 150,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue.

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Sales Automation

Empower your sales team to concentrate on creating and nurturing and closing deals, and growing your customer relationships by automating repetitive yet essential daily tasks such as scheduling sales appointments, making follow-up calls and email, tracking contacts, and updating sales opportunities.

Journey Mapping

Anticipate your customer's needs and lead them on a personal journey that makes every interaction worthwhile to them. Zoho CommandCenter is a game-changer within Zoho CRM that is designed to help you give your customers impactful and highly personalised brand experiences.

OmniChannel

Provide your customers with a consistent and seamless experience with each interaction. Connect with your customers through multiple channels, all while centralising information that empowers your sales team to have contextual, meaningful conversations with your prospects.

Process Optimisation

From lead creation to deal closure and everything in between, Zoho CRM can help you capture your organisation's sales process, build a standardised sales process based on your most effective sales strategies and make sure everyone in your team follows the right process, even when you are not looking.

Tap into the true pulse of your business with the right Sales and Marketing metrics

Full Visibility into your Sales Pipeline

In the world of sales, there's no better motivation than numbers. A clear understanding of your company's current performance and its future potential will help you successfully meet changing industry trends and protect you against any adverse economic conditions.

Analytics On-the-go and in Real-time

From Lead Analytics to Deal Insights and Activity Stats, Zoho CRM's advanced analytics help you monitor every aspect of your sales pipeline in real time and on the move. Zoho CRM gives you detailed reports on Sales Performance, Marketing Campaigns and Individual Productivity stats that will help you to coach your team to success.

Predictive Sales on Steroids with Zia

Manage your CRM intelligently and efficiently with Zia, an AI companion within Zoho CRM. Zia will help you to start and carry out conversations with both prospects and leads and predict which leads have the most potential to become closed deals. Zia can also take notes whilst you dictate, schedule meetings as well as make suggestions for task automation.