Connect and engage with your customers using the world’s favourite CRM

Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. 

NO CREDIT CARD REQUIRED

Zoho CRM Infolytics Zoho Premium Partner South Africa

Sales Automation

Empower your sales team  to concentrate on creating and nurturing leads and closing deals all whilst growing your customer relationships by automating repetitive yet essential daily tasks such as scheduling sales appointments, making follow-up calls and emails, tracking contacts, and updating sales opportunities.

Journey Mapping

Anticipate your customer's needs and lead them on a personal journey that makes every interaction worthwhile to them. Zoho CommandCenter is a game-changer within Zoho CRM that is designed to help you give your customers  impactful  and highly personalised brand experiences.

OmniChannel

Provide your customers with a consistent and seamless experience with each interaction. Connect with your customers through multiple channels, all while centralising information that empowers your sales team to have contextual, meaningful conversations with your prospects. 

Process Optimisation

From lead creation to deal closure and everything in between, Zoho CRM can help you capture your organisation's sales process, build a standardised sales process based on your most effective sales strategies and make sure everyone in your team follows the right process, even when you are not looking.

Tap into the true pulse of your business with the right Sales and Marketing metrics

Full Visibility into your Sales Pipeline

In the world of sales, there's no better motivation than numbers. A clear understanding of your company's current performance and its future potential will help you successfully meet changing industry trends and protect you against any adverse economic conditions.

Analytics On-the-go and in Real-time

From Lead Analytics to Deal Insights and Activity Stats, Zoho CRM's advanced analytics help you monitor every aspect of your sales pipeline in real time and on the move. Zoho CRM gives you detailed reports on Sales Performance, Marketing Campaigns and Individual Productivity stats that will help you to coach your team to success.

Predictive Sales on Steroids with Zia

Manage your CRM intelligently and efficiently with Zia, an AI companion within Zoho CRM. Zia will help you to start and carry out conversations with both prospects and leads and predict which leads have the most potential to become closed deals. Zia can also take notes whilst you dictate, schedule meetings as well as make suggestions for task automation. 

Zoho CRM Analytics Infolytics Authorized Partner South Africa

Enjoy seamless team collaboration with an all-in-one CRM software

Discuss deals with your teammates, post updates on major deals, broadcast announcements, leave notes in CRM records, extract CRM reports using bots, send for Lead approvals and create groups to manage your sales projects.

Enjoy seamless team collaboration with Zoho CRM
Tag CRM Records with Zoho CRM | Infolytics South Africa | Zoho Partner

Tag Records

Easily identify, search, filter, segment and sort CRM records using tags.

Add Notes

Leave both audio and text notes to your CRM records at every stage of the sales process.

Add notes to CRM Records with Zoho CRM | Infolytics South Africa | Zoho Partner
Share Realtime Sales Updates with Zoho CRM | Infolytics South Africa | Zoho Partner

Share Updates

Share real-time sales updates and insights on-the-go.

Manage Projects

Initiate projects as soon as a deal is closed by integrating your sales and project teams.

Manage Projects with Zoho CRM | Infolytics South Africa | Zoho Partner

Add Notes

Leave both audio and text notes to your CRM records at every stage of the sales process.

Tag Records

Effortlessly identify, search, filter, segment and sort  your CRM records using tags.

Manage Projects

Initiate projects as soon as a deal is closed by integrating your sales and project teams.

Share Updates

Share real-time sales updates and insights on-the-go with your team.

Log & Record Calls

 Improve call management and reduce call costs by making calls to customers directly from Zoho CRM.

Customize Key Features

Easily customize layouts, sales pipelines, processes, templates and key modules.

Zoho CRM is designed to integrate with more than 800 of your favourite business apps and services

Zoho CRM seamlessly integrates with apps and services that you already use on a daily basis such as WhatsApp for Business, Facebook Ads, LinkedIn Ads, Twitter, Gmail, Microsoft 365, Shopify, IP Telecom, Twillio, Google Analytics, Survey Monkey, Zoom, MailChimp and many more! This gives you the opportunity to explore efficient ways to managing not only your sales pipeline, but your entire customer journey.

Zoho CRM Features | Zoho CRM Integrations | Zoho CRM Training | Zoho CRM Support
Zoho CRM and WhatsApp Integration

Take your Customer Engagement Strategy to the Next Level using WhatsApp

The integration between Zoho CRM and WhatsApp for business enables your business to respond to customer queries directly from your Zoho CRM account in a simple, reliable and secure way. It also makes it easy for your Sales team to generate leads from your WhatsApp business account and automatically add them to your sales pipeline in Zoho CRM.
LEARN MORE
Zoho CRM and IP Telecom Integration

Call and Record Calls Directly from Zoho CRM using IP Telecom

By integrating your Zoho CRM to IP Telecom, you will allow your business to streamline communication, improve customer relationship management, boost productivity and reduce calling costs, ultimately leading to enhanced business performance.


The integration of Zoho CRM and IP Telecom also provides businesses with powerful reporting and analytics capabilities. By having access to detailed call data, businesses can analyze call volume, response times, and other metrics to identify trends and improve performance. In addition, businesses can use this data to track the effectiveness of marketing campaigns and identify opportunities to optimize sales and customer service strategies.

LEARN MORE
IRES Infolytics Real Estate Management Software

Are you in the Real Estate business?
​Discover how IRES can transform the way you run your business and take it to the next level.

IRES is a well designed end-to-end property sales and management software that helps you to enjoy all the awesome features that Zoho CRM has to offer with added features such as Vetting Tenants, Lease Management, Tracking Sales and managing some of your Accounting needs.

LEARN MORE
BOOK A DEMO FOR IRES
LEARN MORE
BOOK A DEMO FOR IRES

See how it all works!

START FREE 30-DAY TRIAL NOW

NO CREDIT CARD REQUIRED

BOOK FREE LIVE ZOHO CRM DEMO

Polish up your game with world-class Zoho CRM Training

REQUEST TRAINING

Take your Sales strategy to the next level with world-class Zoho CRM Training

Our Zoho CRM training course is designed for Sales Representatives, Sales Managers, Customer Support Professionals, Account Managers and Contact Centre Professionals. It is also available for both Zoho CRM Standard and Administrative level users. 

Download the Zoho CRM Training Plan

Download the Zoho CRM Training Plan

Fill in the form to download our Training Plan for Zoho CRM. After you've submitted the form, we will send the training plan to you via email. 

The Zoho CRM Training Plan is available in PDF format. 

Fill in the form to download our Training Plan for Zoho CRM. After you've submitted the form, we will send the training plan to you via email. 

The Zoho CRM Training Plan is available in PDF format. 

Looking for a customized training approach?

Looking for a customized training approach?

Our training sessions can be personalized and tailored according to your specific training needs or business requirements. If you are looking for a customized training approach, our team would be happy to make it happen.
Our training sessions can be personalized and tailored according to your specific training needs or business requirements. If you are looking for a customized training approach, our team would be happy to make it happen.
REQUEST CUSTOM TRAINING QUOTE

Meet Some of our Zoho CRM Customers

"CRM isn't rocket science, but it can make you a competitive superstar". 

~ Unknown

Choose the right plan for your business.

Monthly
Yearly
Monthly

R270

/ User / Month

Standard

NO CREDIT CARD REQUIRED

Everything in FREE +
  • Tasks, Calls, Events
  • Custom Fields
  • Scoring Rules
  • Advanced Filters
  • Workflows
  • Multiple Pipelines
  • POPI & GDPR Compliance
  • Sales Forecasts
  • Email Authentication
  • Email Templates
  • Mass Email
  • Email Insights
  • Canvas
  • Custom Dashboards
  • Multiple Currencies
  • Social Profile Integration

R450

/ User / Month

Professional

NO CREDIT CARD REQUIRED

Everything in STANDARD +
  • CRM for Google Ads
  • SalesSignals
  • Blueprint
  • Assignment Rules
  • Field Level Security
  • Record Approval Process
  • Web-to-Case Forms
  • Validation Rules
  • Inventory Management

​R675

/ User / Month

Enterprise

NO CREDIT CARD REQUIRED

Everything in PROFESSIONAL +
  • Zia AI
  • Segmentation
  • Auto-Responders
  • Data Review Process
  • Record-level Sharing
  • Territory Management
  • CommandCenter
  • Multi-user Portals
  • Developer Sandbox
  • Data Encryption
  • Advanced Customization
  • Mobile SDK & MDM
  • Custom Modules
  • Custom Buttons
  • Advanced Dashboard Components

R825

/ User / Month

Ultimate

NO CREDIT CARD REQUIRED

Everything in ENTERPRISE +
  • Advanced BI - bundled with Zoho Analytics
  • Custom Functions
  • Enhanced Feature Limits
  • 30 Day Trial
Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Yearly

R180

/ User / Month / Billed Annually

Standard

NO CREDIT CARD REQUIRED

Everything in FREE +
  • Tasks, Calls, Events
  • Custom Fields
  • Scoring Rules
  • Advanced Filters
  • Workflows
  • Multiple Pipelines
  • POPI & GDPR Compliance
  • Sales Forecasts
  • Email Authentication
  • Email Templates
  • Mass Email
  • Email Insights
  • Canvas
  • Custom Dashboards
  • Multiple Currencies
  • Social Profile Integration

R300

/ User / Month / Billed Annually

PROFESSIONAL

NO CREDIT CARD REQUIRED

Everything in STANDARD +
  • CRM for Google Ads
  • SalesSignals
  • Blueprint
  • Assignment Rules
  • Field Level Security
  • Record Approval Process
  • Web-to-Case Forms
  • Validation Rules
  • Inventory Management

R525

/ User / Month / Billed Annually

ENTERPRISE

NO CREDIT CARD REQUIRED

Everything in PROFESSIONAL +
  • Zia AI
  • Segmentation
  • Auto-Responders
  • Data Review Process
  • Record-level Sharing
  • Territory Management
  • CommandCenter
  • Multi-user Portals
  • Developer Sandbox
  • Data Encryption
  • Advanced Customization
  • Mobile SDK & MDM
  • Custom Modules
  • Custom Buttons
  • Advanced Dashboard Componets

R675

/ User / Month / Billed Annually

ULTIMATE

NO CREDIT CARD REQUIRED

Everything in ENTERPRISE +
  • Advanced BI - bundled with Zoho Analytics
  • Custom Functions
  • Enhanced Feature Limits
  • 30 Day Trial

Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.

Need help deciding?

Our certified Zoho CRM Business Solution Experts are also seasoned Customer Experience Professionals  who are ready to give you expert advice on Zoho CRM features, pricing, implementation, training, support and more. Get in touch with us today and we will help you with all your Zoho CRM needs.

REQUEST A CALLBACK
Certified Zoho CRM Consultants in South Africa