Zoho Sales IQ

Engage with every visitor on your website & boost your revenue growth.

Monitor and chat with your website visitors in real-time and deliver an effortless and personalised customer service that increases conversions.

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The All-In-One Sales Application to Drive Customer Acquisition and Support

Improve Customer Experience and Boost Conversions

Zoho Sales IQ is an all-in-one livechat and analytics tool that helps you to maximise on sales conversion opportunities by engaging and communicating with your site visitors at every stage of the customer journey.

Turn your visitors into customers by analysing which pages they have viewed and use their areas of interest to build invaluable customer profiles. Use rich insights to help your sales team to provide relevant information to your site visitors and drive personalised experiences which they will love.

Balance AI Automation & the Human Touch

Provide real-time customer support with a lean team of live chat agents and an automated custom chatbot. You can use AI to guide your customers and pair Zoho Sales IQ with your helpdesk for easier ticket resolution.

Trigger automated conversations that convert

Initiate conversations with website visitors using tailored messages that assure prospects that you understand their needs. creating memorable customer experiences. Scenario based messages can also be set up and triggered automatically.

Segment & match leads to your sales agents

Deploy a very targeted sales funnel that drives results by using customer engagement analytics to determine which sales agent is best fit to respond to each site visitor. Data is based on each leads browsing behaviour from pages visited and time spent on each page.

Make better decisions with powerful analytics

Collect valuable insights and focus on genuine prospects with custom lead scoring rules for site visitors, data on where your traffic is coming from highlighting the effectiveness of your Google Ad words campaigns and performance reports for sales agents.

Integrate with the tools you already use

Integrate with 30+ applications for seamless flow of data and efficient monitoring of your site visitors. Integrates with Shopify, Wix, WooCommerce, WordPress, MailChimp, Facebook, Salesforce and many more.